Once your order has been shipped, you will receive a tracking number via email. You can use the tracking number on the courier's website to track the status of your delivery.

Currently, we offer shipping only within India. However, we are working on expanding our shipping options to select international locations.

We accept a variety of payment methods, including debit/credit cards, UPI, and wallets like Paytm, Razorpay, and more. You can choose your preferred payment method at checkout.

You can cancel your order within 24 hours of purchase. Please contact our support team immediately if you wish to cancel your order.

Yes, you can change your shipping address within 12 hours of placing your order. Please contact us with your updated details as soon as possible.

Currently, we do not offer gift cards. However, we are working on introducing this feature in the near future. Stay tuned for updates!

You can contact customer support via email at care@petsbuddy.in or call us at +91 97999 96424. Our team is available 24/7 to assist you.

You can book any of our services directly through the booking form on our website. Just fill in the required details, and we’ll get back to you with a confirmation.